Hank T. keeps the building running and the shipments moving, usually without drawing attention to himself. Reserved, hardworking and unusually straightforward, he prefers practical solutions to lengthy meetings. Hank has worked hard to leave a former gambling problem behind and values predictability, honesty and a clean inventory sheet. He is also the only employee known to wear Deborah’s knitted gifts voluntarily. Hank became an unlikely central figure in the disappearance of a folding chair from the break-room closet. What began as a routine facilities matter has since occupied considerably more of his attention than anyone anticipated.