Darnell B. maintains the systems that allow FISHMAIL to operate, despite occasional interference from the people using them. Reserved and observant, he is often aware of a problem long before it becomes an official incident. He talks about his cat more comfortably than he talks about himself and would very much like the office to become a real group of friends. His Secret Santa gifts are unusually thoughtful, sometimes to a degree that coworkers find difficult to explain. Darnell’s cybersecurity guidance is thorough, particularly since the incident that prompted the company’s Anti-Phishing Symposium. He remains optimistic that the training will eventually be completed.